We’ve said it before, and we will keep saying it: it’s not if a crisis will hit your company, but when. A crisis, big or small, will affect your company at some point, but if you are prepared to put out the fires, there won’t be any need to panic. Here are some tips on how to handle a crisis without panicking:
Every company should have a crisis communications plan in place, when was the last time you reviewed yours? Crisis communications is a topic that every company should be well versed in so in the inevitable case that something occurs, you have a plan in place to combat and solve the issue. We have found these top 10 blogs to be helpful:
As you get started in 2019, start your year off right by sharpening your nonprofit communications skills. Here are the top 10 blogs we think will help you do just that:
By Shelley Hayes, Chief Empowerment Officer, Empowerment Inc.
Have you ever found yourself at a loss for words, unable to speak up with challenging clients, investors, co-workers, bosses, or family members in intense or awkward moments? Or, have you been in an intense conversation with someone and noticed a change in them but weren’t sure what was happening? For some of us, in that moment of being unable to speak, we are experiencing ‘the freeze’ which is part of the fight, flight, freeze, fawn phenomenon. Follow the three tips below to keep communication flowing in both directions, for everyone’s sake.
A letter to an editor is a very effective way of getting your opinion heard, but what is a letter to an editor, and what are some of the best practices for writing one and having it published?
A letter to an editor is a short letter that a member of the public sends into a publication about a concern that they have or an opinion that they want to share on a particular issue. This concern could be anything from small grievances in your community to bigger issues that involve influencing policy-makers to take action. Your letter isn’t guaranteed to be published in the publication or newspaper, but following these tips could help your voice be heard.
Corporate awards are the recognition given to an organization, or employees in an organization, who show excellence in a particular field. There are many corporate awards available to organizations and applying for corporate awards can have massive value for your company. Corporate awards can help businesses retain integral employees, gain brand awareness and build a stronger company.
Risk mitigation is part of an overall corporate crisis communications strategy. Your organization is potentially vulnerable to sexual harassment charges, difficult media relations, financial scandal, political corruption, technology failure, natural disasters and many other types of unusual public attention that require special actions to manage.
Stakeholder engagement strategy is a collaborative process to identify, define and analyze the people who will be affected or influenced by a project's defined goals. Organizations implement stakeholder engagement strategies as part of their commitment to shared social values in their communities. The International Organization for Standardization (ISO) requires stakeholder engagement to build consensus on all standards.
Digital reputation management is managing what's said about you online. Your online reputation is being scrutinized. You can control your online reputation by monitoring and listening to what's posted about you online and posting optimized content to your social media networks.
Alchemy Communications works with organizations to prepare for a crisis before it happens, and with businesses that are unexpectedly faced with an event that can damage their reputation and profitability. You can protect your business's reputation by being prepared for a crisis before it happens.